We have been the envy in our neighborhood! We have been greatly impressed with Create Escape from day one when we called them for an appointment.
Chris was very accommodating and flexible when we set the appointment for a quote.
He came in on time, answered all our questions, and was very professional all the way. We got the quote and contract after a couple of days, and set the date for the install.
Due to inclement weather in late spring and early summer, the install date was postponed. We were again impressed with how Create Escape handled the rescheduling.
We consistently got a call back from them when we left messages in their voice mail and they responded to our e-mail messages promptly. Those, for us, constitute extra-ordinary customer service.
We are delighted with the results – it surely met or exceeded our expectations! Cost of the project was great value and reasonable. In this day and age of economic times in Calgary, it blew us away to know and experience that there is still a contractor who can deliver excellent customer service!
S&C GABRIEL – STRATHCONA